After over 40 years of continuous operation, PaceSaver/Leisure-Lift has temporarily ceased production on our Scooter and Wheelchair products due to Supply Chain challenges. Multiple suppliers, many in the US, have repeatedly failed to meet their delivery dates and the situation continues to escalate. We cannot in good conscious continue to take orders for new units with no clear resolution in sight. We are continuing to ship service orders. Without the parts to continue production, we no choice but to shut down our manufacturing facility for scooters and wheelchairs.
If you have a full unit on order and it has not shipped, we do not currently have a possible ETA for its completion. We understand the hardship this creates and you may cancel any units including custom builds as needed. Please contact sales with any questions you might have.
We ARE open every work day for your service needs while using limited staff, you may experience a small wait for assistance, but people are on duty the majority of the day to assist you. Your patience is appreciated. Orders are being filled when parts are available in a timely fashion. Unfortunately, several suppliers' shipments are months past their original delivery dates. We continue to try and expedite parts we are currently out of, but again, our efforts are limited by our vendors’ capabilities.
All we would ask is that you bear with us as we attempt to navigate uncharted waters. The purchase and payment for your orders will enable us to make it through this troubling time so that we can hopefully resume production in the future.
While many scooters and power chairs are manufactured and shipped from low production cost countries like China, PaceSaver continues to manufacture products in the United States. We choose to hold ourselves to a higher standard of durability and reliability which reflect in our product.
PaceSaver is FDA inspected for design controls, good manufacturing practices and quality systems on a regular basis, while foreign plants are not. Industry tests of foreign products reveal poor quality components and designs that do not work as claimed, or worse, are dangerous to the user and/or those around it.
Everyone at PaceSaver takes pride in the knowledge of using the best parts available, with a majority of them being from the United States. Better parts, design and production lead to a superior product. A product that provides a better/healthier life for those who use it.